Case Study
Increase in Patient Treatment Rate with Addition of Periodontics
Integrated Care:
Improving Patient Access and Practice Growth
Excellence Microdental Center, originally a single-specialty endodontic practice, recognized that many patients required periodontal care but had to travel significant distances for treatment. After learning about the Integrated Care model at Specialized Dental Partners’ Vision Summit, the team saw the opportunity to bring more comprehensive care in-house — enhancing patient convenience, improving outcomes, and driving practice growth.
SDP Partnership Actions
SDP’s Operations teams worked side-by-side with the Excellence Microdental team who planned for, launched, and optimized Integrated Care as it evolved.
Strategic Planning
Collaboration on market assessment, timing, and specialist recruitment to align patient demand with practice goals.
Operational Support
Aligned scheduling and referral workflows for a seamless, efficient multi-specialty patient experience.
Marketing Enablement
Delivered creative and referral marketing support, including digital, print, and referral communications, to promote the new periodontal offering.
Ongoing Partnership
Post-launch collaboration and tracking to optimize performance and drive growth.
Results & Key Stats
These results reflect the measurable benefits of collaboration, with more patients served, more comprehensive care delivered, and stronger financial performance within the first year of the Integrated Care model.
Having multiple specialists in one place allows us to have a much more streamlined experience for the patient. Patients don’t have to pay another consultation fee and make another appointment, and their dentist knows us and trusts us.”
Dr. Steven Kesler
Endodontist Partner, Flint, MI
Founder, EMC
The impact of integrated care is flawless. It’s flawless for the patient first and foremost. It’s flawless for the doctors that they can talk back and forth about a case and figure out the best plan for the patient.”
Amy Zecchin
Practice Manager, EMC
SDP Partner, Dr. Steven Kesler shares a powerful patient case demonstrating the impact of Integrated Care.
The Excellence Microdental Center team shares how integrated care helps patients and practice performance at their practice.
Ready to Explore the Possibilities?
Reach out to learn more about partnership opportunities with one of our team members